Opening Times: Monday to Friday from 9:30 - 16:30.
We aim to respond to all queries as quickly as possible and appreciate your patience. Please note that we are currently a single-person service, which means our response time is approximately 7–10 working days.
Contact Us
Share Feedback

Contact

Meet Micky

Green arrow pointing right
I’ve been working with Children and Young People with Special Educational Needs and Disability (SEND) since 2008. I initially started my career as a qualified Youth Worker and have subsequently held various roles within the field of SEND ever since. This includes positions such as an EHCP/SEND case officer and SEND Senior Practitioner/Team Leader within three different Local Authorities (LA).
 
As an individual who has a disability and suffer from both severe long-standing bilateral senso-neural hearing impairment and dyslexia. I required a Statement of Special Educational Needs (Now formally known as an Education, Health and Care Plan – EHCP) throughout my entire schooling, to reduce and overcome my everyday barriers and ensure I was successful in life.
 
I found throughout my own experience navigating the world of SEND and the legal framework it sits within, often very complex and challenging with lots of ups and downs. Therefore, understand first hand, the importance of ensuring all children and young people have access to the appropriate information, advice and support. So, they can feel empowered and able to receive and navigate the correct support and services they require, so they are able to achieve the best outcomes for their lives without limitations.
 
I am currently the manager for Hartlepool’s Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS). In addition to the vast amount of knowledge and experience I have gained over the years. I also have the following qualifications which includes; A Bachelor of Arts Second Class Honours Degree in Community and Youth Studies, A level 4 NVQ Diploma in Advice and Guidance and have completed the IPSEA legal certification training levels 1-3.

Opening Times

Monday – Friday from 9.30am – 4.30pm

Paper airplane

Email us

sendiass@hartlepool.gov.uk

Phone making a call

Call Us

01429 284876 (24hr voicemail system)

Please note: You will be redirected to email us, so an initial telephone call or a Microsoft Teams virtual appointment can be offered to provide tailored information, advice, and support.

We aim to respond to all queries as quickly as possible and appreciate your patience. Please note that we are currently a single-person service, which means our response time is approximately 7–10 working days.

We kindly ask that you avoid sending multiple follow-up messages within this timeframe. If you have not received a response after the advised period, please feel free to contact us again.

Alternatively, if we are not available you may wish to contact the National Contact Helpline by calling 0808 8083555 or visit their website in our absence.

Visit Contact.org.uk
Graphic of a signpost indicating SEND, Information, Advice and Support as directions

Access further support

Please complete the form below and you’ll be directed to the right support for you.

You can also register your interest for one of our upcoming events.

We aim to respond to all queries as quickly as possible and appreciate your patience. Please note that we are currently a single-person service, which means our response time is approximately 7–10 working days.

We kindly ask that you avoid sending multiple follow-up messages within this timeframe. If you have not received a response after the advised period, please feel free to contact us again.

Alternatively, if we are not available you may wish to contact the National Contact Helpline by calling 0808 8083555 or visit their website (contact.org.uk) in our absence.

Once this form is completed, it will be sent it directly to sendiass@hartlepool.gov.uk and will self-delete from the website.

Share your experience

As someone who has used or is still currently using the service, we would be grateful if you could spare a few minutes of your time to tell us about your experience of the service and how we can make improvements.

SENDIASS Survey
""
""

Hartlepool SENDIASS © 2024
Website Design and Build by In Studio

Menu

How We Work

Parents & Carers

Children & Young People

Resource Hub

Home

Contact Us

Privacy Policy

Contact Us

  • Monday to Friday from 9.30am – 4.30pm.
Skip to content