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Opening Times
Monday – Friday from 9.30am – 4.30pm

Call us
Please leave us a message on our 24hr voicemail system with your contact details and request a callback

Email us
We endeavour to respond to all queries as soon as possible, but please be aware this could be up to 7 working days.
Alternatively, if we are not available you may wish to contact the National Contact Helpline by calling 0808 8083555 or visit their website in our absence.

Access further support
Please complete the form below and you’ll be directed to the right support for you.
You can also register your interest for one of our upcoming events.
We will endeavour to respond to all queries as soon as possible, but please be aware this could be up to 7 working days.
Once this form is completed, it will be sent it directly to sendiass@hartlepool.gov.uk and will self-delete from the website.
Share your experience
As someone who has used or is still currently using the service, we would be grateful if you could spare a few minutes of your time to tell us about your experience of the service and how we can make improvements.
